Travel ‘Feels very unfair’: Families say cruise lines are using a ‘technicality’ to refuse refunds June 20, 2020June 20, 2020Morgan Hines, USA TODAYComments Off on ‘Feels very unfair’: Families say cruise lines are using a ‘technicality’ to refuse refunds One cruiser reported canceling less than an hour before refund eligibility, but Royal Caribbean, Norwegian and others aren't budging on refunds.