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Author: Dawn Gilbertson, USA TODAY

Travel

Southwest blasted for poor Max 8 customer service: ‘They’re kind of just saying, ‘Too bad”

April 4, 2019Dawn Gilbertson, USA TODAYComments Off on Southwest blasted for poor Max 8 customer service: ‘They’re kind of just saying, ‘Too bad”

The airline is facing unprecedented criticism for its handling of passenger rebooking after the Max 8 grounding caused 2,800+ flight cancellations.

Travel

Delta, Southwest, American Airlines planes temporarily grounded due to computer outage

April 1, 2019April 1, 2019Dawn Gilbertson, USA TODAYComments Off on Delta, Southwest, American Airlines planes temporarily grounded due to computer outage

The airlines experienced temporary groundings due a problem with AeroData, a program that provides weight-and-balance information that is necessary to grant clearance for takeoff.

News

Southwest flight cancellations to drag into May due to Boeing Max 8 grounding

March 29, 2019Dawn Gilbertson, USA TODAYComments Off on Southwest flight cancellations to drag into May due to Boeing Max 8 grounding

The airline says it is removing its Boeing 737 Max 8 from its flight schedule through May, up from April 20 previously.

News

Vegas residencies: Lady Gaga, Drake, Cardi B

March 29, 2019Dawn Gilbertson, USA TODAYComments Off on Vegas residencies: Lady Gaga, Drake, Cardi B

The popular vacation and convention destination, long a haven for entertainers, continues to attract new music headliners for extended stays.

Travel

American and Delta join United, other airlines in offering discounts for stranded WOW Air passengers

March 28, 2019March 29, 2019Dawn Gilbertson, USA TODAYComments Off on American and Delta join United, other airlines in offering discounts for stranded WOW Air passengers

Passengers scrambling to find tickets on other airlines to get home or to their vacation destination are finding limited options, most of them pricey.

Travel

Southwest Airlines has canceled 9,400 flights in past six weeks, and more are on way

March 27, 2019Dawn Gilbertson, USA TODAYComments Off on Southwest Airlines has canceled 9,400 flights in past six weeks, and more are on way

Southwest Airlines blamed a trio of problems: a a labor dispute, weather and the Boeing 737 Max groundings.

Travel

Grounded Southwest Boeing 737 Max 8 makes emergency landing on way to storage facility

March 26, 2019March 26, 2019Dawn Gilbertson, USA TODAYComments Off on Grounded Southwest Boeing 737 Max 8 makes emergency landing on way to storage facility

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News

Widespread computer outage affects passengers on American, Alaska and JetBlue airlines

March 26, 2019Dawn Gilbertson, USA TODAYComments Off on Widespread computer outage affects passengers on American, Alaska and JetBlue airlines

A spokesman for American Airlines says the issue is due to problems at Sabre, a reservations system.

Travel

Southwest Airlines launches Hawaii service from Oakland to Honolulu with new snacks, in-flight hula dancing

March 18, 2019March 18, 2019Dawn Gilbertson, USA TODAYComments Off on Southwest Airlines launches Hawaii service from Oakland to Honolulu with new snacks, in-flight hula dancing

Southwest’s first Hawaii flight was Flight 6808 from Oakland to Honolulu. The airline initially is offering daily service from Oakland and San Jose, California.

Travel

You don’t have to be on a 737 Max to be affected by the FAA grounding. Here’s why.

March 14, 2019Dawn Gilbertson, USA TODAYComments Off on You don’t have to be on a 737 Max to be affected by the FAA grounding. Here’s why.

American, Southwest and United are are strategically canceling flights and making other moves to cover the temporary loss of 72 planes.

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