A survey published this week found emergency call centers are struggling with staff burnout, a lack of training and outdated technology.
Author: N'dea Yancey-Bragg and Jeanine Santucci, USA TODAY
Family of man who was shocked repeatedly with a Taser by LA police files $100M lawsuit
Keenan Anderson, a cousin of a Black Lives Matter co-founder, died in January hours after Los Angeles police repeatedly used a stun gun on him.
Deja Taylor, mother of 6-year-old who shot teacher in Virginia, pleads guilty to gun crimes
The mother of the 6-year-old boy who shot his Virginia teacher is expected to plead guilty Monday to federal gun crimes.