Sue Volek said airlines should remember that disabled people want to travel, too, and that carriers should be more careful with mobility equipment.
Related Articles
Where to get your gingerbread fix this month
Find gingerbread dishes, desserts and cocktails on seasonal menus, and see gingerbread house displays and replicas in hotel lobbies across America.
All the eggnog to enjoy this season
Eggnog takes on all kinds of forms on holiday menus, from cocktail variations to desserts, lattes, and even hummus.
Emirates v. Singapore: Which airline suite is sweeter?
Global airlines are in the midst of a luxury war, with many of the top carriers rolling out new amenities to one-up their competition.